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Frequently asked questions (FAQs)
If you are still unsure about chat rooms and safe Internet usage you should find the answers you are looking for in the menu opposite. You can view the information by clicking on the appropriate question.
How should I react to unwanted 'spam' email?
'My 13 year old receives up to 10 – 30 porn spamSpam:
this is the online equivalent of junk mail, it's email that you haven't asked for and don't want. If children give out their email address while online there is a risk that they will be included within databases that send out spam. Spam emails can be sexually explicit or may contain harmful computer viruses. emails a day'. Try not to overreact with your child. You don't want them to clam up and feel like they should be using the Internet in secret. If, for example you find pornographic spam on your computer system, reassure your child that it is not their fault and keep emphasising the key safety messages. Refer back to our 'safer viewing' section for information on blocking or filtering out unwanted email.
